TrueID Thailand wanted to enhance the capacity of their video-on-demand service for Indonesia and the Philippines together with expanding the platform to other Asian countries including Vietnam, Cambodia, and Myanmar and were seeking a vendor who could provide UX/UI designers to augment their design team back in April 2020 until now.

The solution

Based on the TrueID branding and style guidelines, we redesigned and modify the product to be able to elevate the user’s experience and provide a user-friendly interface design for mobile. We were also tasked to design a complete and well-organized design system among other things.

During this process, we worked closely with developers while adapting to their scrum processes and provided support during the automation and QA testing to make sure our designs were perfectly implemented.

This is an ongoing partnership with True ID and after more than 1 year working together and with over 1000+ screens designed, we look forward to continue supporting them for the long term.